People Skills Handbook

Action Tips for Improving Your Emotional Intelligence

Judy Aanstad, Pamela Corbett, Catherine Jourdan, and Roger Pearman · Paperback · 491 pages

The 54 Emotional Intelligence Competencies, each with a definition, behavioral descriptions at three levels, barriers, action tips, and resources. This handbook gives you the practical steps for improving your people skills at work and at home.

Portable People Skills® Series

Most friction at work begins when people assume everyone thinks and feels the way they do. The Portable People Skills® series exists to change that. These concise, practical workbooks from Core Factors help you recognize different patterns of thinking, emotion, and interaction–in yourself and others–and turn that recognition into skill you can use in any conversation, team, or role.

Each volume focuses on one dimension of working well with people, from emotional intelligence, career development to the 16 personality types, temperament and social dynamics. Clear explanations pair with reflection prompts and application exercises you can complete in short sessions. The authors are recognized experts in their fields, people who have spent their careers helping others understand how personality, emotion, and interaction shape the way we work.

The series shares its name with the idea at the center of the Core Factors platform. Understanding people is a skill that transfers across challenges, scales with responsibility, and remains relevant as work keeps changing. Every volume builds insight that moves with you.

Emotional Intelligence

Social Dynamics

Psychological Type

Career Development