Kris Kiler is the founder of Core Factors, with almost 30 years of experience in organizational development, assessment systems, and training design, Kris has developed tools that help individuals and teams gain deeper insights into their strengths, communication styles, and career paths. Kris is a certified Job and Career Transition Coach and an experienced instructional designer. He has authored several ebooks and reports focused on talent development, marketing, and healthcare reputation management, further supporting professionals in their efforts to foster growth, engagement, and organizational success.
As a professional conducting workshops, training, or events, the Net Promoter Score (NPS) is an effective way to gauge a participant’s experience in your program. By asking a simple question of attendees and calculating the NPS, you can easily evaluate and implement improvements based on the feedback you receive. NPS has become the standard worldwide…